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WES Mackay are specialists in all types of Hot Water Systems including Electric, Gas, Heat Pumps etc.
Did you know that your hot water system accounts for around 25% of your electricity bill? To avoid wasting money on an expensive and unnecessary hot water system, before installing you first need to decide what type of system best suits your needs.
You will need to establish whether an instantaneous or storage system is best suited to your home or investment property, and then consider your options. An instantaneous system heats water only as required, while a storage system stores the heated water in an insulated tank for use on demand.
Conventional electric hot water systems
Electric storage water heaters
Electric storage hot water systems are the cheapest to buy and the most expensive to run if you are using grid-supplied electricity. As the name suggests, they are an insulated tank which is kept full of hot water at all times, ready for immediate use.
They are the most common type of hot water system used in Australian households, the familiar cylindrical shaped drum often found in or near the laundry. In this type of system, the water temperature is maintained at a pre-determined level, usually 60-70°C. Electric heating elements are used to heat the water in a similar way to an electric kettle.
Despite being insulated, once heated, the water temperature will fall because of heat losses from the tank and also from hot water usage. When hot water is used, it is refilled with cold water, which also reduces the temperature. This results in the heating element switching on and using electricity to heat the water again.
Instantaneous electric water heaters
A less common type of conventional water heater is the instantaneous variety, otherwise known as continuous flow. These heaters do not store any hot water, instead heating water on demand whenever a tap is turned on.
This type of system is more efficient, since you only pay for energy to heat water as you are actually using it with none of the losses associated with storage tanks, which keep the water hot regardless of whether it is being used or not.
The downsides are that they are more expensive to buy and require much higher power inputs, depending on the size of the system, three-phase power may be needed.
Heat pump hot water systems
One non-conventional type of electric hot water system uses a heat pump to retrieve energy from the air to heat the water, rather than converting electricity into heat energy. Heat pumps work on the same principle as a reverse cycle air conditioner and in this type of system, they are used to heat water instead of air.
This type of system is expensive to buy and install, but very efficient, using only 30% of the power needed to run a conventional water heater. Not all models are suitable for colder climates, especially where the temperature regularly falls below 5 degrees.
Gas hot water systems
Gas storage systems
Similar to electric storage systems, gas hot water systems have a tank of water that is kept heated, ready for use at all times. Instead of an electric element, this type of unit heats the water with a gas burner underneath the storage tank. There is usually a pilot flame which burns constantly to ignite the main gas burner when it is required. The system has a flue and some of that heat can also be diverted to heat the water, increasing efficiency. These units come in sizes between 90 litres and 300 litres
Instantaneous gas hot water systems
Also called continuous flow, this type of heater doesn’t have a storage tank, instead it only heats water when required in the same manner as the instantaneous electric system. A gas burner heats the water flowing through an element consisting of a coiled pipe known as a heat exchanger. When water starts to flow through the system due to a tap being turned on, only the amount of water required is heated instead of a tank of water being kept hot. This means there is no heat loss from a tank which translates to cost and energy savings.
To allow time to heat the water, it is slowed down while flowing through the heat exchanger. This means the output of this type of system is at a lower pressure than the storage type of systems. The rate of flow per minute (depending on the model) will be between 10 litres and 30 litres.
Don’t wait until it fails
The estimated lifespan of a hot water system is 8 to 10 years. The worst case scenario you can create for yourself is to wait until after the hot water system fails to replace it. A hot water system is more likely to fail at the worst possible time, when the highest load is being put on it, frequently on days that are colder than usual.
There are warning signs that your system is about to fail, such as the hot water running out quickly, water temperature fluctuating, unusual noises such as rumbling coming from the system, rusty or discoloured water coming from the hot tap, water leaking from somewhere on or around the system. On a gas system, warning signs include the smell of gas and the pilot light being yellow instead of blue.
Links for more information
If you are looking to install a new system or remove and replace an old system, we can assess your needs and offer a wide range of options to choose from.
Electric storage hot water systems
- Most common hot water system in Australia.
- Cheapest unit to buy and install.
- Can be quite costly to run.
- 12 month warranty with Thermann.
Gas
- Energy Efficient.
- Lower greenhouse gas emissions.
- More expensive to replace an electric system with a gas system, however will save on running costs in the future.
- 12 month warranty with Thermann.
Heat pumps
- Can be quite efficient and have low greenhouse gas emissions.
- Inexpensive to run.
- 12 month warranty with Thermann.
Gas
C7 Continuous Flow
The Thermann C7 high efficiency Gas Continuous Flow unit ensures you will have enough hot water, when you need it. This unit has been developed to reduce wasted energy by pre-heating the water using heat from the gas exhaust, meaning you’ll use less energy. With a 12 year warranty, you can rest assured you are covered for the life of the unit, and optional universal controllers ensure you always have precise control of your hot water temperature settings. The unit is available as a 26L model in both NG and LPG to suit your gas type.
- 15% more efficient (compared with standard 26L models)
- Japanese technology and manufacture
- AGA approved
- Product quality guarantee
- Watermark approved
- Available in NG and LPG in 50 and 60 degree models
- Optional universal controllers available
6 Star Continuous Flow
The Thermann 6 star, energy efficient Gas Continuous Flow unit ensures you will have enough hot water, when you need it. With a 12 year warranty, you can rest assured you are covered for the life of the unit, and optional universal controllers ensure you always have precise control of your hot water temperature settings. The Continuous Flow units are available in both NG and LPG to suit your gas type.
- Japanese technology and manufacture
- AGA approved
- Product quality guarantee
- Watermark approved
- Available in NG and LPG in 50 and 60 degree models
- Optional universal controllers available
Electric
80L – 400L Electric Storage
The Australian made Thermann Electric Storage hot water systems heat water in an insulated tank by an electric element, like a giant kettle. They’re quick and easy to install and are available in a wide range of sizes to suit your needs making them an affordable way to get your hot water now.
- Australian Made Tanks
- Electric footprint identical – easy changeover
- Dual Handed water connections
- Manufactured using state of the art machinery
- Hard water element options are also available
Rheem 50L Electric Water Heater
Hot water for small spaces. The Rheem 50L is perfect for tight spots where there’s limited demand for hot water such as apartments, kitchens, offices and canteens
- Small diameter – 400mm
- Designed for restricted space installations
- Dual handed connections
- Plug & lead models 2.4kW only
- Recessed plug fittings
- Safe for wall mounting
Rheem Compact 25L Electric Water Heater
Hot water for small spaces. The Rheem Compact 25 is perfect for tight spots where there’s limited peak demand for hot water such as kitchens, offices or canteens.
- The smallest Rheem electric water heater
- Storage capacity 25L with a delivery of 21L
- Mains pressure — for hot water from multiple taps at the same time
- Available in 2.4 & 3.6kW rating
- Power cord and plug model available — for easy installation
- 7 year cylinder warranty*
Heat Pumps
Thermann X Hybrid Heat Pump (220L / 300L)
Engineered in Germany for Australian conditions, The Thermann X Hybrid heat pump extracts heat from ambient air and quietly transfers it to heat water. It comes with a removable casing for easy cleaning and servicing where access is limited. With a built-in manual element boost, for high demand conditions, and solar PV ready, it truly is the smart way to heat your water.
- Solar PV-ready
- 7 day booster element (1.8kW) comes as standard
If you don’t see your particular requirement mentioned above, we complete all kinds of domestic, commercial and industrial repairs and installations, so please call our office to discuss your requirements and we’ll be sure to help!